Diagnostics

This page enables you to:

view and extract operating information for the Sentinel License Manager to which you are currently logged in
assist in diagnosing problems
generate reports (in HTML) for technical support
generate an ID file for the local machine. (This file can be sent to a host machine on a different network so that the host machine can generate a detachable license for the local machine.)

The following information is displayed on the Diagnostics page:

License Manager Version	Version of the Sentinel License Manager to which you are currently logged in
Computer Name	Name of the host machine on which the Sentinel License Manager resides and its related Process ID (PID)
Host Operating System	Name and version of the operating system on the host machine on which the Sentinel License Manager is running
LM Protocols	Current Sentinel License Manager protocols. Values are IPv4 (IPv4 only), or IPv4, IPv6 (IPv4 and IPv6)
Uptime	Length of time that this session of Sentinel License Manager has been running
Template Sets	A list of available external templates
Current Usage	Displays the following usage data Logins: The number of users currently logged in to this Sentinel License Manager server Sessions: The number of current sessions on this Sentinel License Manager server
Login Requests	The number of login requests that have been made to this server since Sentinel License Manager was started
Requests	The number of requests that have been made to this server since Sentinel License Manager was started
Data Volume	The total number of bytes received and transmitted by this server since Sentinel License Manager was started
Errors	The total number of key-related and transport errors on this server since Sentinel License Manager was started
Client Threads	Number of simultaneous sub-processes that the Sentinel License Manager currently has open
Run-time	List of Sentinel LDK components that are currently running, together with their version numbers
Generate Report	Enables you to generate a diagnostics report in HTML

Creating a Machine Identity File

Occasionally it is necessary to create a file containing the machine identity details of a remote recipient machine. This information is required in order for a host machine to identify which machine a detached license will be attached to. To create the file, click the Create ID File button.

Related Topics
Introduction (Main page)
Diagnostics Report